Terms & Conditions

1. Company Information

Ghuman Flooring UK Ltd (Company No. 15674461), registered at 17 Hanover Square, London W1S 1BN. VAT registered. All services are provided by Ghuman Flooring UK Ltd trading as "Ghuman Flooring".

2. Services

We provide resin flooring installation for residential, commercial, and driveway applications. All work is carried out by NVQ-qualified installers and covered by our warranty terms (see Warranty page).

3. Quotes & Pricing

• Online quotes are indicative estimates based on information you provide
• Final pricing is confirmed after a site survey
• Quotes are valid for 30 days from date of issue
• All prices include VAT unless stated otherwise

4. Booking & Deposits

• A deposit of 30% is required to secure a booking
• The balance is due upon completion of the work
• Deposits are non-refundable if cancelled within 14 days of the scheduled start date

5. Site Requirements

The client must ensure:

• The area is clear and accessible on the agreed installation date
• Power and water supply are available on-site
• Any existing coatings or issues are disclosed prior to the site survey

6. Warranty

All installations come with our standard warranty. Full warranty terms, including exclusions and maintenance requirements, are detailed on our Warranty page.

7. Limitation of Liability

• We are insured up to £1,000,000 for public liability
• We are not liable for damage caused by misuse, failure to follow care instructions, or third-party interference
• Our total liability is limited to the value of the contract

8. Cancellation

Consumer contracts may be cancelled within 14 days of booking under the Consumer Contracts Regulations 2013, provided work has not commenced. Cancellations after this period or once work has begun may incur charges for materials and labour already expended.

9. Intellectual Property

All content on this website — including text, images, videos, and branding — is the property of Ghuman Flooring UK Ltd and may not be reproduced without written permission.

10. Dispute Resolution

We aim to resolve any issues directly. If a dispute cannot be resolved, it shall be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the English courts.

11. Changes

We reserve the right to update these terms. Continued use of our services constitutes acceptance of any changes.